We value the security of our esteemed clients highly. This Privacy Policy explicitly sets out the personal data that is collected by the EXTAFX Site and how that data is used.
The security of your data is fundamental to us as it helps encourage certainty, fair dealings, and greater trust in our relationship with you. In the event that you have questions or concerns about our security measures, please feel free to contact us.
EXTAFX expressly seeks your consent to collect data that may lead to your identification, whether directly or indirectly (“Personal Data”). Your Personal Data is used to enable you to join our team of investors and to contact you throughout your relationship with us. Financial information is collected to confirm your identity, categorise you as a client, and to charge you or your organisation for goods and services as applicable. Statistical and profile information gathered by EXTAFX may be used to tailor this Site or any e-mail exchanges you may request and to display data that is more relevant to you. EXTAFX additionally collects statistical and usage data, but only does so in the aggregate, and may make that aggregate data freely accessible. Under no circumstances will EXTAFX disclose any Personal Data relating to an individual client to anybody.
Your e-mail address is used solely to send you data that you have requested. As a feature of your use of our Services, EXTAFX enables you to choose whether to receive certain data. EXTAFX relies solely on consent- based opt-in emails. Save as set out above, EXTAFX will not send you any unsolicited e-mail data, business offers or promotions. EXTAFX will not disclose, license, or forward our personal data or our client personal data (including any client personal data) to any third parties, nor will EXTAFX use client personal data for our own advertising purposes. All messages that you have requested include the option to withdraw your request. Withdrawal requests are processed within minutes and no further exchanges will be entered into with clients who have expressed their preference not to receive such information.
EXTAFX guarantees that all financial records, e-mail content and reports will remain private and secure. EXTAFX may examine the content of your activities to ensure that they are consistent with our Terms of Use — to secure against disparaging, inappropriate, oppressive, vulgar, profane, or undermining material that is racially or ethnically hostile. EXTAFX will not disclose, license, forward or consent to external access to a client’s e-mail records.
In exceptional circumstances, EXTAFX may be required to send notifications that are entirely related to our Service. For example, if our Service is temporarily suspended for maintenance we may send clients an email. Clients are not generally entitled to opt out of receiving such correspondence; however they may deactivate their accounts. Notwithstanding the foregoing, there is no limit to the kind or number of such exchanges.
In the event that you have any queries regarding our Privacy Policy, the data we have collected from you online, the activities of this website, or your dealings with this Site, please don't hesitate to get in touch with us.
We are always excited to hear from you. If you have a specific request, please get in touch using the help center and someone from our team will follow up with you shortly.